What We Offer
Customers can use our Pre-Sales Technical Support to identify the correct products to match their specific installation requirements. The team here at Falcon are on hand to advise on a range of criteria, including the range of products available, their suitability to the environment you will be using them, where to purchase the products and the quantity/ volume required. We can also advise on lengths of product warranties and what is included for each product.
Our Post-Sales support is offered to all clients and typically covers such common issues as installation issues, product replacement, lifespan of products and questions relating to warranties. We are also available to discuss specific products if you think there has been a fault during manufacture and help you resolve any problems.
Our technical support can be accesses by phone, email or through the post.
Telephone: 01706 372929
Falcon Trunking Systems Ltd